Real scenarios, honest requirements, and realistic outcomes — not vendor demos. Each card tells you what the use case is, what you actually need, and what good looks like.
After a Teams meeting, Copilot generates a structured summary covering key discussion points, decisions made, and action items with owners. Users can also ask follow-up questions — "What did we decide about the budget?" or "Who is responsible for the design review?" — directly in the meeting recap tab. Works on recordings you weren't in, which is where the time saving is most obvious.
Summarises long email threads to the key points and open questions, and drafts reply emails from a brief instruction. Reduces time on routine correspondence and helps people catch up after being away.
A Teams-deployed agent that answers employee questions about HR policies, onboarding steps, benefits, and processes. Draws from your SharePoint HR intranet and uploaded policy documents. Can trigger flows to submit requests — such as booking an induction session or raising an IT access request.
Handles first-line IT queries in Teams, answering common questions from your IT knowledge base and automatically raising tickets in ServiceNow, Jira Service Management, or similar via Power Automate. Gathers the right information from the user before creating the ticket, reducing back-and-forth for IT staff.
Draft business documents in Word from a brief, pulling in context from referenced files. Generate PowerPoint presentations from Word documents, briefs, or from scratch. Rewrites, expands, or condenses existing content.
A conversational interface for your SharePoint intranet or document library. Employees ask questions in natural language and get direct, cited answers rather than search results they have to trawl through. Works well for compliance documentation, internal processes, and product knowledge.
Runs on a schedule or trigger — monitors a data source (SharePoint list, Dataverse table, email inbox, or external API) and takes action when conditions are met. For example: when a high-priority support ticket is unassigned for over 2 hours, notify the team lead and add it to a tracking list.
Analyses data in Excel spreadsheets, explains trends, identifies outliers, generates charts, and answers natural-language questions about your data. Useful for people who receive data they need to interpret quickly but aren't Excel power users.
Helps sales teams prepare for customer meetings by summarising account history, recent interactions, and open opportunities from Dynamics 365 or Salesforce. After calls, helps log notes and update CRM records via Power Automate actions — reducing the manual admin burden on account managers.
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